A mileage inquiry is the process of comparing a vehicle's mileage records, previously logged under its chassis number or plate, to check the consistency of its reported mileage. This lets you compare the value on the vehicle's odometer with mileage figures recorded at different points in the past to detect possible discrepancies.
Odometer rollback is a common form of fraud in the used car market. Buying a vehicle without knowing its real usage history can lead to unexpected maintenance costs, a lower resale value, and a loss of trust. A mileage inquiry lets you see these risks in advance and make an informed decision before you buy.
The mileage data compared in the inquiry is based on the mileage information recorded from the vehicle prior to its expertise inspection. As the vehicle's current mileage value is logged, a photo of the odometer (dashboard display) is also taken and stored in the corresponding expertise file. This way, the mileage records are backed by visual evidence.
Once your payment is complete, the existing mileage records and related information for the vehicle, previously registered in the Pilot Garage expertise system, are displayed on the system. The inquiry results consist of data recorded during Pilot Garage expertise procedures.
You only need the vehicle's chassis number (17 characters) or plate, along with a phone number for contact, to run the inquiry.
The result appears on your screen within seconds of submitting the form.
No, no fee is charged for inquiries where no matching record is found in the system.
If records are found, a blurred preview is shown; once you complete the payment, all details are displayed on the screen.
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